{"id":25027,"date":"2020-09-02T10:06:58","date_gmt":"2020-09-02T10:06:58","guid":{"rendered":"https:\/\/dev.outrightcrm.in\/dev\/store\/?p=25027"},"modified":"2023-12-21T07:07:03","modified_gmt":"2023-12-21T07:07:03","slug":"introduction-to-bcc-archiving-how-this-plugin-is-great-for-communication","status":"publish","type":"post","link":"https:\/\/dev.outrightcrm.in\/dev\/store\/blog\/introduction-to-bcc-archiving-how-this-plugin-is-great-for-communication\/","title":{"rendered":"Introduction to BCC Archiving: How this plugin is great for communication"},"content":{"rendered":"\n

When we start counting the best and effective communication channels these days then we guess there were enormous channels for your communication purpose. Nevertheless, businesses today depend on the \u201cemail communication\u201d platform only and no doubt to say that the email is a perfect communication channel to maintain the relationship with clients. So, we present an extension for your business regarding the email activity and the plugin is BCC Archiving.<\/p>\n\n\n\n

Real-life scenario<\/strong>: Suppose you are working in your office and making a conversation with the clients in your CRM. You go outside your office and at the same time your client messages something important. You don\u2019t have your system to reply, so you choose a mobile phone to reply to your client. But that will not be updated in your CRM and your employees who use the CRM feels like you have not replied to that message. This is why we introduce the extension for your business called SuiteCRM BCC Archive. <\/strong><\/p>\n\n\n\n

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No matter whatever you have whether you are operating a mobile phone or using a tablet at home, you can start your conversation and it will be updated in your CRM automatically when you have this plugin called Email Archiving. The business needs to keep the entire conversation at one place so that no such confusion creates. Thanks to the addon called BCC Archive for handling this situation and keeping everything safe. It scans the BCC and then assigns it to the CRM. It wants that the conversation should be there in your CRM system<\/strong><\/a>. And yes the conversation remains in a safe zone.<\/p>\n\n\n\n

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Why is this plugin so important these days? <\/strong><\/h2>\n\n\n\n
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Chances are very high of \u201cinappropriate communication\u201d which no one likes because you already know that if you choose other platforms to reply to your clients then it will not be updated to your CRM software<\/a> and your other team can reply to their message. So, it creates a situation like two different messages from different persons and clients feels like \u201cwhich one is right\u201d. Adapt the extension in your business called Email Archiving if you don\u2019t want to lose your clients. After all, we all know how hard work you have shown to maintain the relationship with them.<\/p>\n\n\n\n

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Important functionalities of BCC archiving that you should know<\/strong><\/h2>\n\n\n\n
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This is the crux of the blog that we are going to uncover. The plugin SuiteCRM BCC Archive has some outstanding features for your business. Want to know more such functionalities? Let\u2019s dig in<\/p>\n\n\n\n