{"id":33278,"date":"2021-02-09T08:49:08","date_gmt":"2021-02-09T08:49:08","guid":{"rendered":"https:\/\/dev.outrightcrm.in\/dev\/store\/?p=33278"},"modified":"2025-07-30T12:12:20","modified_gmt":"2025-07-30T12:12:20","slug":"mailchimp-customer-journey-feature-how-to-create-it","status":"publish","type":"post","link":"https:\/\/dev.outrightcrm.in\/dev\/store\/blog\/mailchimp-customer-journey-feature-how-to-create-it\/","title":{"rendered":"Mailchimp Customer Journey Feature: How to Create it?"},"content":{"rendered":"\n<p>Instead of sharing bundles of Email marketing software, let\u2019s point out the industry&#8217;s favorite one. It is none other than \u201c<strong>Mailchimp Software<\/strong>\u201d. A better platform to streamline your email marketing work. The software called Mailchimp is packed with preeminent functions such as email automation, email newsletter, landing pages, and much more. The goal of Fetching new customers is not so challenging now. Thanks to this prominent software for sharing incomparable experiences. This software once again got the attention of many users after introducing the \u201c<a href=\"https:\/\/www.youtube.com\/watch?v=6w4En64pjIM\" target=\"_blank\" rel=\"noopener\">Mailchimp Customer Journey<\/a>\u201d function. Let\u2019s understand this-<br><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Customer Journey Builder?&nbsp;<\/strong><\/h2>\n\n\n\n<p>We already talked about the Mailchimp software in our previous blog including <a href=\"https:\/\/dev.outrightcrm.in\/dev\/store\/blog\/mailchimp-pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Mailchimp Pricing (opens in a new tab)\">Mailchimp Pricing<\/a> and its various functions. This email marketing software introduces one more superlative feature for the customer journey process.&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Suppose you built up your client\u2019s list and it\u2019s time to create a workflow for that. Workflow is just to follow the proper process with your client. Here this feature called \u201c<strong>Customer Journey Workflow Builder<\/strong>\u201d enables you to create a unique and marketing workflow. A better way to understand both your business and your client. We have more such functions of it and that we will discuss with you in our next section.&nbsp;<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-left\"><strong>Some Top-grade features of Customer Journey Builder&nbsp;<\/strong><\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Do you know how many features are there for your assistance? A quick rundown of the superfine features of Mailchimp\u2019s Customer Journey Builder feature.&nbsp;<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Here we go-<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automation is now playing a key role in every business sector like Real-estate or Marketing organization. You can strive for this feature in Mailchimp Customer Journey. Why? It saves tons of time.\u00a0<br>You can prepare a beautiful or personalized email and it will be sent to your clients automatically. This is what you need to minus your efforts. The email will be sent at the right time according to you. We would like to thank Mailchimp email marketing software for this amazing function.\u00a0 <\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mailchimp Customer Journey feature is outstanding and will surely enable every business to grow professionally. The next function it introduces in the Customer Journey Builder is about creating an experience.&nbsp;<br>Chance to maintain your relationship by putting the information like who is your client and how they interact with your organization. It\u2019s wonderful to keep the records and know that person in every activity. We are adding this one of the top-most features of Mailchimp workflow. And you?&nbsp; <\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you want to know how your client is engaging with your automation workflow then it is also possible. How? Introducing a new function of Mailchimp workflow. If a user visits the workflow that you made then it\u2019s quite a simple task for you to see and measure the engagement. This is what you need, right? Tracking the entire activity in the workflow can be beneficial for an organization.&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You want the right users to enter into your journey map. This is good because you don\u2019t need anyone at that time. Suppose if you select 3-4 users then you can show full control over there. This means that you are putting the right and relevant customers on your journey. No extra ones that are not for your business. The path of \u201cStarting Points\u201d will help you in this.&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to Create Customer Journey on Customer Journey Homepage?<\/strong><\/h3>\n\n\n\n<p>We promised to guide you regarding \u201cCreating customer journey\u201d. Just continue reading the below steps-<br><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your first step is to click on the \u201cAutomations\u201d icon.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/dev.outrightcrm.in\/dev\/store\/dev\/store\/wp-content\/uploads\/2021\/02\/Automations_icon.webp\" alt=\"Email Automation \" class=\"wp-image-33282\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The second step is to tap on \u201cCustomer Journey\u201d.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/dev.outrightcrm.in\/dev\/store\/dev\/store\/wp-content\/uploads\/2021\/02\/Customer_Journey.webp\" alt=\"Customer Journey \" class=\"wp-image-33284\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After this, click on Create drop down and you will see two options there. Select Customer Journey again.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/dev.outrightcrm.in\/dev\/store\/dev\/store\/wp-content\/uploads\/2021\/02\/dropdown-1.webp\" alt=\"MailChimp Customer Journey \" class=\"wp-image-33285\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The next step is to write down the Name of your Journey. Click the drop-down menu for choosing the audience.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/dev.outrightcrm.in\/dev\/store\/dev\/store\/wp-content\/uploads\/2021\/02\/name_of_customer_journey.webp\" alt=\"Customer journey email\" class=\"wp-image-33286\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The final step is to click on the \u201cStart Building\u201d option.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" src=\"https:\/\/dev.outrightcrm.in\/dev\/store\/dev\/store\/wp-content\/uploads\/2021\/02\/start_building.webp\" alt=\"Start Customer journey \" class=\"wp-image-33287\"\/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What\u2019s more Email Marketing solution?<\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>For all those who are running their SuiteCRM and Mailchimp software separately. We have the most realistic solution that can change your work and turn it into a professional one. What is it?<\/p>\n\n\n\n<p>Outright Store syncs both Mailchimp email marketing software and SuiteCRM. We have a plugin for you called SuiteCRM Mailchimp integration that can enable you to do the best activity in a shorter time. Let\u2019s explore more:<\/p>\n\n\n\n<p>Not even us, you also know about CRM (Customer Relationship Management) which is a cornerstone of every organization&#8217;s success. But no one likes the email campaign activity process there. It is too challenging or perhaps you can say a difficult one. We sync both SuiteCRM and Mailchimp to take your email campaign business to the next level. If you are unfamiliar with the features of <a href=\"https:\/\/dev.outrightcrm.in\/dev\/store\/product\/suitecrm-mailchimp-integration\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"SuiteCRM Mailchimp Integration (opens in a new tab)\">SuiteCRM Mailchimp Integration<\/a> addon then we will help you. Keep your eyeballs below-<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sync Real-time information and Bi-directional<\/li>\n\n\n\n<li>Save tons of time. Update SuiteCRM and Mailchimp together<\/li>\n\n\n\n<li>Get the feature of Opt-out for stop getting campaign<\/li>\n\n\n\n<li>Check the Email disposition in SuiteCRM<\/li>\n\n\n\n<li>Compatible with all SuiteCRM versions.&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Also, if you want to know about \u201c<a rel=\"noreferrer noopener\" aria-label=\"how to create an Email campaign in SuiteCRM (opens in a new tab)\" href=\"https:\/\/dev.outrightcrm.in\/dev\/store\/blog\/suitecrm-email-campaign\/\" target=\"_blank\">how to create an Email campaign in SuiteCRM<\/a>\u201d then visit our blog where we shared detailed information about it:&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"> Wrap it up<\/h3>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Fetch your new customers by designing the newsletter and share it on the social media network. Make this your social media marketing plan. And this can be only possible when you have the Mailchimp software in your business. Absolutely amazing software to learn and improve your email campaign work and turn it into remarkable. With lots of splendid functions, this software added Mailchimp&#8217;s customer journey function. The only goal is to make an automated marketing workflow for your clients. Well, we guided you above about it with the step-by-step-guidance creating process. Let&#8217;s see how many give green signals to this Mailchimp workflow function for their business management.&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe loading=\"lazy\" title=\"How to Create Mailchimp Customer Journey\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/6w4En64pjIM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Instead of sharing bundles of Email marketing software, let\u2019s point out the industry&#8217;s favorite one. It is none other than [&hellip;]<\/p>\n","protected":false},"author":3977,"featured_media":33279,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[250,343],"tags":[273,275,271,254,274,272],"class_list":["post-33278","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-marketing","category-mailchimp-software","tag-journey-automation-mailchimp","tag-mailchimp","tag-mailchimp-customer-journey","tag-mailchimp-software","tag-mailchimp-workflow-automation","tag-what-is-mailchimp"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/posts\/33278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/users\/3977"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/comments?post=33278"}],"version-history":[{"count":1,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/posts\/33278\/revisions"}],"predecessor-version":[{"id":59411,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/posts\/33278\/revisions\/59411"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/media\/33279"}],"wp:attachment":[{"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/media?parent=33278"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/categories?post=33278"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/tags?post=33278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}