{"id":37194,"date":"2021-03-31T22:00:37","date_gmt":"2021-03-31T22:00:37","guid":{"rendered":"https:\/\/dev.outrightcrm.in\/dev\/store\/?p=37194"},"modified":"2025-01-15T12:27:12","modified_gmt":"2025-01-15T12:27:12","slug":"create-an-inbound-email-account-in-sugarcrm","status":"publish","type":"post","link":"https:\/\/dev.outrightcrm.in\/dev\/store\/blog\/create-an-inbound-email-account-in-sugarcrm\/","title":{"rendered":"How to Create an Inbound Email Account in SugarCRM?"},"content":{"rendered":"\n

In SugarCRM, inbound emails are used for storing the external email addresses<\/a> into the SugarCRM. Generally, there are two ways through which you can create inbound emails in SugarCRM i.e. Group Email Accounts and Bounce Email Accounts. In this article, we are going to demonstrate how to create inbound email accounts using both methods.
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While enabling this feature in your software there is one thing that you need to keep in mind, that is different versions of SugarCRM possess different features. For example, features of the Inbound emails that you found in Sugar 9 could be missing from Sugar 10.0. Now, you have understood most of the important things, let\u2019s delve into the blog without further ado.<\/p>\n\n\n\n

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Access Inbound Email Tab in SugarCRM<\/h2>\n\n\n\n
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The procedure of accessing the inbound email tab is quite straightforward. When you go to the SugarCRM<\/a> Admin page, you easily find the inbound email tab at the top navigation bar. This option is present by default in every Sugar version and variant.<\/p>\n\n\n\n

Now, to see the action menus, you need to click on the inverted triangle icon by the side of the Inbound Email option. There are a total of four options available in the action menu. Below, we have elaborated on all of them.
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  1. New Group Mail Account:<\/strong> By clicking on this option, the edit view layout will open and you will be able to create a new Group mail account.<\/li>\n\n\n\n
  2. New Bounce Mail Account:<\/strong> By clicking on this option, the edit view layout will open and you will be able to create a new Bounce mail account.<\/li>\n\n\n\n
  3. All Mail Accounts:<\/strong> Here you can see all kinds of inbound email accounts in the list view.<\/li>\n\n\n\n
  4. Schedulers:<\/strong> SugarCRM uses schedulers to execute predefined operations asynchronously (Non-simultaneously), but on a periodic time. From here, you can search and see the schedulers in the list view.<\/li>\n<\/ol>\n\n\n\n

    On a related note, if you want to know how to create outbound email accounts in SugarCRM<\/a> then you should check out our guided blog.<\/p>\n\n\n\n

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    How to Create Inbound Email Accounts in SugarCRM?<\/h2>\n\n\n\n
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    As we mentioned in the earlier section, there are two methods of creating inbound email accounts in SugarCRM. Below, we have explained both ways in detail, so you can create these email accounts from scratch in your own CRM without much hassle.<\/p>\n\n\n\n

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    Create a New Group Mail Account<\/h3>\n\n\n\n
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    This is the first option that you will find in the Inbound Email module tab. From here, you can easily and quickly create a new group mail account. You can use the group email accounts to import the unread emails from the mail server to SugarCRM.
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    Follow the steps mentioned below meticulously to make sure everything works fine.
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