{"id":37503,"date":"2021-04-07T07:09:26","date_gmt":"2021-04-07T07:09:26","guid":{"rendered":"https:\/\/dev.outrightcrm.in\/dev\/store\/?post_type=product&p=37503"},"modified":"2025-08-18T09:00:07","modified_gmt":"2025-08-18T09:00:07","slug":"sugarcrm-bcc-archive-lite","status":"publish","type":"product","link":"https:\/\/dev.outrightcrm.in\/dev\/store\/product\/sugarcrm-bcc-archive-lite\/","title":{"rendered":"SugarCRM BCC Archive (Lite)"},"content":{"rendered":"

SugarCRM BCC Archive (Lite)<\/strong><\/h2>\n

The BCC Archive extension is the best way to centralize customer\u2019s email conversations in SugarCRM. Its extensive capabilities to parse information directly from different email fields like BCC, CC, Subject, and even email body are unparalleled. Apart from data centralization, the SugarCRM BCC Archive Lite Version assists users in providing the optimal customer experience and interaction. Furthermore, you\u2019ll get a bunch of more functionalities along with this extension.<\/p>\n

Real-life Scenario:<\/strong> Within an organization, inconsistent conversations between different departments like sales, marketing, and customer service is a very common issue. Usually, sales reps don\u2019t have the slightest idea of email exchanges occurring between marketing personnel and customers. Our plugin can bridge this gap quite easily by centralizing the information through an inbound BCC Archive email e.g. (bcc-archive@yourdomain.com).<\/p>\n

Key Benefits:<\/strong><\/h3>\n
    \n
  • Centralized Email Communication:<\/strong> Automatically archives BCC emails, consolidating all customer communications in one place within SugarCRM.<\/li>\n
  • Improved Collaboration:<\/strong> Enables seamless sharing of email conversations between sales, marketing, and customer service teams, preventing miscommunication and missed opportunities.<\/li>\n
  • Enhanced Customer Experience:<\/strong> Provides a complete, unified view of customer interactions to all relevant departments, enabling personalized and timely responses.<\/li>\n
  • Easy Email Parsing:<\/strong> Extracts key information from multiple email fields including BCC, CC, Subject, and email body for accurate record-keeping.<\/li>\n
  • Time-Saving Automation:<\/strong> Eliminates the manual effort of logging emails and improves data accuracy by automatically syncing communications to SugarCRM.<\/li>\n
  • Scalable and Lightweight:<\/strong> The Lite version offers essential features with minimal system overhead, making it suitable for businesses of all sizes.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"
      \n
    • Real Time Scan Your BCC Email address for customer lookup.<\/span><\/li>\n
    • Customer history is always updated as scanning does in all area of Email.<\/span><\/li>\n
    • Emails scanning does in To, CC, BCC , subject and Body. <\/span><\/li>\n<\/ul>\n","protected":false},"featured_media":62743,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"product_brand":[],"product_cat":[322],"product_tag":[],"class_list":{"0":"post-37503","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-sugarcrm","7":"desktop-align-left","8":"tablet-align-left","9":"mobile-align-left","11":"first","12":"instock","13":"downloadable","14":"virtual","15":"purchasable","16":"product-type-subscription"},"acf":[],"_links":{"self":[{"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/product\/37503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/comments?post=37503"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/media\/62743"}],"wp:attachment":[{"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/media?parent=37503"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/product_brand?post=37503"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/product_cat?post=37503"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/dev.outrightcrm.in\/dev\/store\/wp-json\/wp\/v2\/product_tag?post=37503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}